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Frequently Asked Questions

Our teas are selected based on taste and quality. If we can find an organic tea that matches our quality standards, then we will use that tea. To maintain these standards, we have to source teas from various growers. Sometimes the teas may be organic, sometimes not.

Flavouring used in our teas can be anything from adding natural flavorings to scenting the tea leaves, but we always use the highest quality fruit extracts.. Sometimes it’s necessary to add these flavourings alongside the flowers, fruits and spices you’ll find in your cup, to round out the flavour and ensure the perfect cup.

Yes, all natural. We leave it up to you sweeten to taste.

On the product pages, we have listed all the ingredients used in creating each blend.

Please be aware that our teas are packed in a premises that handles nuts, wheat, soya, and sesame. If you have an allergy, we would advise that you check in with your primary physician before consuming our teas

We like to keep things simple. With our tea knowledge we have carefully selected what we believe is a cross-section of the finest teas to make your selection that much easier. It's a start, and we will add to the list from time to time, especially with limited edition specials.

Yes, all communications on our website are transmitted using https protocol. Our website is also equipped with an SSL Certificate. SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. See here for more details on SSL What is SSL?

We accept Visa, MasterCard, and PayPal. All prices are automatically quoted in Naira, however, our website supports all major global currencies (USD, CAD, GBP EUR).

Yes - our unofficial slogan is ‘From Africa to the World’. However, we advise you to look into custom duties on tea imports into your country.

We have put together a list of Custom Duties on Tea Leaves for some specific countries Custom Duty Rates.

Please note: Importing Tea Leaves is strictly prohibited in Sri Lanka and Colombia.

Absolutely. Colour us biased, but we think our Teas and Tea Wares make for excellent gift items. Just add a note to the ‘special instructions’ section while ordering, and we will make sure to hide the price of your gift on the packaging slip. For a small premium, we also have an optional gift wrap option, complete with a note and everything ;)

Delivery time is different for each destination, and is dependent on the postal services and custom conditions in the receiving country. All orders within Nigeria will be delivered within 3-5 business days.

No, we do not charge any additional taxes with payment.

However, some countries might charge additional taxes (Value-Added Tax, for example) when you receive the parcel. For specific country information, please contact the customs authority in your country

We work exclusively with DHL to deliver our teas worldwide.

All non-gift items will be shipped out within two business days. Processing times for gift items and customized mugs will be communicated on an individual basis.

Definitely. As long has the order has not been processed and dispatched, anything is possible. Please send us an email at [email protected] and we will be happy to help.

Yes, just click the user icon on the top right of your screen to create an account.

No, you can checkout as a guest. However, we do open an account, because we want you to enjoy all the perks it offers - faster checkout, personalised recommendations, tea recipes, and special deals.

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