FAQs

1. What makes African loose-leaf tea special?

African loose-leaf tea has rich flavour profiles, unique aromas, and exceptional quality. It is sourced from various African countries with distinct tea-growing conditions, resulting in diverse and exquisite teas.

2. What African countries is your tea sourced from?

We source our teas from renowned tea farms and gardens across Africa. We have established direct partnerships with tea farmers in Kenya, Malawi, Tanzania, Rwanda, and South Africa, ensuring we bring you the finest teas from these regions.

3. What types of teas do you offer?

Our store offers many African loose-leaf teas, including black, green, white, oolong, herbal infusions, and Matchas. Each tea has unique characteristics and flavors, providing a diverse selection for different preferences.

4. How is your tea sourced?

We prioritize ethical and sustainable sourcing practices. Our tea is carefully selected from tea gardens and farms that adhere to fair trade principles and promote the well-being of tea workers. We work closely with our partners to ensure the highest quality standards and support local tea-growing communities.

5. Are Tea and You teas organic?

Our teas are selected based on taste and quality. To maintain our standards, we source teas from various growers. Therefore, while we offer organic and conventionally grown teas, we take pride in offering a significant selection of organic African loose-leaf teas.

6. Do you use flavorings in your teas?

We are committed to offering high-quality African loose-leaf teas that highlight the natural flavours and characteristics of the tea leaves themselves. However, while we prioritize the tea's natural essence, we offer a selection of flavoured teas that incorporate natural ingredients to complement the base tea. These flavourings are carefully chosen to enhance the tea experience without overpowering the inherent flavours or additives. Some common natural flavourings we use are fruit peels, flowers, herbs, spices, and essential oils.

7. Are your teas natural and sugar-free?

Yes, all-natural. We leave it up to you to sweeten to taste.

8. How should I store my loose-leaf tea?

To preserve the freshness and flavours of our teas, it is recommended to store them in an airtight container, away from direct sunlight and strong odours. All our teas come in air-tight packaging to help you maintain the quality of your teas at home.

9. How do I brew my loose-leaf tea?

Brewing methods may vary depending on the type of tea you choose. As a general guideline, use freshly boiled water at the appropriate temperature for the tea type, steep for the recommended duration, and follow the brewing instruction provided with each tea purchase. We also offer brewing tips and guidance to help you enjoy the best cup of tea.

10. Where can I find information about allergies?

We have listed all the ingredients used in creating each blend on the product pages.

Please be aware that our teas are packed in premises that handle nuts, wheat, soy, and sesame. If you have an allergy, we advise you to check in with your primary physician before consuming our teas.

11. Do you offer tea accessories?

Yes, we offer a range of tea accessories to enhance your tea brewing experience. Our collection includes infusers, mugs, storage tins, measuring spoons, and more. Please browse our website to explore the available options.

12. Can I purchase your blends online?

Absolutely! We have an online store where you can conveniently browse our tea selection, place your order, and we will deliver it to your doorstep. We ship internationally, ensuring that tea enthusiasts worldwide can enjoy our African teas.

13. Do you offer wholesale options for businesses?

Yes, we provide wholesale options for businesses interested in carrying our blends. Please get in touch with our team via email at info@teaandyoucompany.com, and we will assist you with the necessary information and requirements.

 

14. How can I contact your customer support?

For any further questions or assistance, please email our customer support team at info@teaandyoucompany.com or through the Contact Us page on our website. Our knowledgeable team will be delighted to help you with any queries.